Frequently Asked Questions


Site Requirements

To enjoy all of Heavy, we recommend using the latest version of a supported browser with both Javascript and Cookies enabled, as well as the Flash plugin.

Supported Browsers

Google Chrome

Chrome

12.0+

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Mozilla Firefox

Firefox

3.6+

Download

Apple Safari

Safari

4.0+

Download

Internet Explorer

IE

7.0+

Download


Plugins and Browser Settings

Adobe Flash

Flash

9.0.115+

Download

JavaScript

Flash

Enabled

Cookies

Cookies

Enabled


You will also need an internet connection with sufficient bandwidth to stream video. We recommend a downstream bandwidth of 1,000Kbps or higher for acceptable playback. You can test your bandwidth at SpeedTest.net.

If you are experiencing problems, ensure that you have the latest software updates to your operating system and browser. If something appears to be broken on our end, contact our development team.


Mobile

We cherish our smartphones and love browsing Heavy on them, so we make every effort to ensure compatibility on the go. The latest Android, iOS, and Windows Phone 7 devices should be able to handle our HTML5 video content. Unfortunately, due to the technologies used by some of our partners, we cannot promise that every video is viewable on mobile devices.


Programming

Our goal is simple: provide the most compelling programming available at no cost to our audience. We create our own shows and scour the web for the best shows and clips. We then bring them all together under one roof so you don't have to waste your time searching for the latest and greatest. We then organize these shows in handy sections: Comedy, Music, Movies, Games, UFC, Moto and Action.

HD Programming

Quality is important to us, so we offer high definition video wherever possible.

International

The overwhelming majority of the content on Heavy.com is viewable in any area of the world. On occasion, we obtain programming that is restricted to a certain geographic areas due to rights issues. We apologize for the inconvenience and will always work with our partners to have the widest distribution possible.