faq
General Questions
What is a Heavy profile?
The Heavy profile is a FREE way for you to customize your Heavy journey. By creating your own personal Heavy profile, you now have the place to upload your own videos, and save others' videos onto your page. You will be able to make video channels (more about this soon), meet new friends, and become a black belt in flirting. You will create a Heavy experience all your own. You will be THE NETWORK.
Feeling expressive? Impulsive? You can change the look, feel and content of your Heavy profile at any time, with great ease. Fancy backdrops, funny photos, eye-pleasing fonts: it's all there just for you. If you'd like, you can take a peek at my profile to get the idea. It is quite awesome.
You will also be able to use Heavy's embeddable video player - unrivaled in simplicity, versatility and smooooooothness - to embed your video(s) on other, lesser sites. With Heavy, the days of choppy playback and left-over HTML code are over!
In short, having a Heavy profile is the best way to not only get the most out of Heavy, but for you to broadcast your fine self to the world. Don't hold back.
Do I have to have a certain browser or system to use Heavy?
Heavy should work with the most popular web browsers out there - on both Windows and Macs. The following are recommended by the HeavySan for the best Heavy journey.
Windows Systems:
- Windows 98, 2000 or XP
- 1 Ghz Intel or AMD processor
- 512 MB of RAM
- Broadband connection
Compatible Windows Browsers:
- Internet Explorer 7.x and 6.x
- Firefox 2.0 and 1.5
Macintosh Systems:
- OS X 10.2, 10.3 or 10.4
- 1 Ghz PowerPC or Intel processor
- 512 MB of RAM
- Broadband connection
Compatible Mac Browsers:
- Firefox 2.0 and 1.5
- Safari 2.x and 1.x aren't fully supported but most features will work.
We recommend Firefox for the best experience on both Windows and Mac machines until we support additional browsers more uniformly.
Due to differences in how different browsers behave, some features will look and/or work better on certain browsers than on others. However, for the most part, your experience should be the same regardless of your computer and browser choice.
General Account & Profile Questions
What's the difference between "edit" and "view" mode?
"Edit Mode" when set, lets you change the look, position and contents of your Heavy profile page. It is only available when you are logged in and on your Heavy profile page.
NOTE: "Edit Mode" is the default mode when you first log in.
In contrast, "View Mode" is how other Heavy members actually see your Heavy profile page. When on your own Heavy profile page, you can switch between both modes in order to review any changes or updates you make by clicking on the "View Mode" or "Edit Mode" buttons located on the top of your Heavy profile page.
What's a Widget?
Widgets are special "mini" applications that perform one or more related tasks within your Heavy profile page. For example, the Mail Widget handles communication between members while a Video Widget is used to play, manage and upload video clips.
Widgets are incredibly versatile. You can move them around on the page, re-size them, change their appearance and even choose not to include them on your Heavy profile page. What's more, they all work pretty much the same way so once you use one, it's not hard to learn how to use another.
What type of Widgets come with my Heavy account?
Right now, every Heavy account comes with the following Widgets:
- Detail Widget - this Widget provides you with an "extended" profile so you can tell everyone about your favorite bands, books, TV shows/movies and other personal tidbits you care to share about yourself. Don't be shy, feel free to express yourself.
- Flirts Widget - this Widget displays the people you "flirt" with other Heavy members. If you are still unsure about flirting, HeavySan can show you how it's done.
- Friends Widget - this Widget allows you to "connect" with other Heavy members by initiating a virtual friendship. So go ahead and find some people you'd like to know.
- Mail Widget - this Widget allows you to mail other Heavy members messages, receive messages from other members as well as manage these messages. No pesky stamps to lick, either.
- Comments Widget - much like signing a guestbook, this Widget lets other Heavy members to leave comments on your Heavy profile. Share your thoughts and musings with other Heavy members, including your old pal HeavySan.
- Profile Widget - this Widget allows you to create a basic Heavy profile, which includes a picture and some basic personal info. Use it to tell us a little about your wonderful self. Who are you? Where did you come from? You get the idea.
- Video Widget - this Widget enables you to upload, manage and share videos with other Heavy members and the world, thanks to the 'Video Locker.' Not only can you get creative and upload your own works, but you can save videos, from both Heavy and other Heavy member profiles, directly to your locker with just one click!
- Blog Widget - this Widget enables you to keep a blog on your Heavy profile. You can write about a video you like, or you can share a recipe. Blogs are all the rage, you know.
How can I turn Widgets on or off?
Make sure you're in "Edit Mode" (the "Edit/View Mode" button is found on the top of the page) in your Heavy profile page. Next, click on the "Heavy Widgets" button to view the drop-down menu. From there, you can check or uncheck which Widgets you'd like to turn on or off.
How do I save the layout of my Widgets on my Heavy profile page?
Make sure you're in "Edit Mode" (the "Edit/View Mode" button is found on the top of the page) in your Heavy profile page. Next, click on the "Save Layout" button located at the top. This will save the position and layout of your Heavy profile Widgets until you decide to change them again.
NOTE: You will receive a confirmation alert telling you that your layout has been saved.
How do I restore the layout of my Widgets on my Heavy profile page?
Make sure you're in "Edit Mode" (the "Edit/View Mode" button is found on the top of the page) in your Heavy profile page. Next, click on the "Restore Layout" button located at the top. This will return the layout and position of your Heavy profile Widgets to their default state, like returning a cheetah to the wild.
How do I replace my profile photo and how do I delete my profile photos?
To replace your profile photo, make sure you're in "Edit Mode" (the "Edit/View Mode" button is found on the top of the page) in your Heavy profile page. Click on the red "edit" button, the profile menu will appear. Click on the "Photo" tab to upload a new picture and/or select a different profile picture from your existing collection.
To delete a profile photo, click on the "Manage Photos" tab and check the box next to each picture you wish to delete. Click on the "delete" button to remove them.
NOTE: If you don't upload a Profile picture, Heavy will assign you a generic sumo image. Biting my steez is no way to stand out! Upload a picture, and get more clicks.
How do I send messages to other Heavy members?
Well, you can do this in a couple of different ways. One way is to click "compose" in the Mail Widget of your Heavy profile page and enter the member name you want to contact.
NOTE: As you accumulate friends on Heavy, the Mail Widget includes a built-in contact manager so you can easily send messages to them without having to remember their names.
You can also send messages to someone when viewing their profile. Just scroll down to their Mail Widget, and click on the "write" button to compose an email to them.
How do I prevent (annoying) people from contacting me?
Simply go to that annoying member's profile, scroll down to their Mail Widget and click on the "block" button. Nothing from that member will get by the block, much like nothing gets by HeavySan in the Sumo circle! If you change your mind, then you have the option to "unblock" them when you go to their profile.
NOTE: A blocked member will receive an email bounce notification if they attempt to contact you via email while a "block" is in effect.
What's a friend and what's a flirt?
Friends are Heavy members who you think are cool or who have videos and profiles that you like, and vice versa.
Flirts are Heavy members you think are cute. Adding someone as a flirt is sort of like winking at them; it can stay innocuous as that or it can facilitate further "interaction."
How do I delete friends and flirts?
In "Edit Mode" of your Heavy profile page, scroll down to your Friends Widget and click on the red "edit" button. The Friends dialog will then appear beside it. Now, click on the "Manage Friends" tab; this is where members can view and manage their Heavy friends. Click the "delete selected friends" button to update your Heavy contacts. Click on the "select all" button select all of your friends, "clear all" to de-select all of your selections, and then click on either the "apply" or "cancel" buttons to proceed or cop out of your changes.
NOTE: You can follow the same procedure in the Flirts Widget if needed. Fair-weathered friends and teasing flirts, be gone! You can even delete HeavySan, if you wish. But why would you do that?
Where can I choose a background theme?
After signing in to Heavy, click on the "Themes" link on the top navigation bar. You will be provided with a pop-up featuring a menu of colorful, pre-made visual themes that will enhance the overall appearance of your Heavy profile page.
To upload pictures or graphics of your own choosing, as well as specific colors, you can click on the "Appearance" tab (while in edit mode) to customize the background color and/or image for your Heavy profile page, much like HeavySan has.
NOTE: Selecting any themes or appearance options from the "MySettings" area will apply a specific look and feel for your Heavy profile page and will override the appearance of all of your Heavy Widgets.
I'm trying to upload an image to my profile and am getting an error message. Why?
Heavy allows you to upload standard JPEG and GIF images for both your profile backgrounds and profile photos.
NOTE: You will get an error if you attempt to upload an unsupported image format or if you attempt to upload an image file larger than 500KB in size. Even HeavySan is not that big!
How do I add color and graphics to my profile?
Simply head to the "Appearance" tab while in "Edit Mode" and customize the font style, font color, background color, background image, border color and border size for each Widget that appears in your Heavy Place.
How can I change my email address and/or Heavy password?
You may change your email address and/or create a new password at anytime by clicking on the "Account Settings" tab of the "MySettings" area.
How do I find out my password if I forget it?
Through the unambiguous link entitled "Forgot your password?" you will be whisked to a page that allows you to get your Heavy password emailed to you at the address that you entered when you created your Heavy account.
How do I delete a comment I made on someone else's Channel and/or profile?
Like catching a dragon, this is simply not possible. Comments made about a member's profile have to first be approved by the recipient before they actually appear in their Comments Widget. Only the recipient can delete a comment posted on their profile, so a word to the wise: be wise with your words.
Meanwhile, comments made about a specific member's video or Channel is automatically posted. However, the recipient can delete them at anytime.
General Privacy Questions
How do I set or change my privacy settings?
Click on the "MySettings" link on the top navigation bar. Next, click on the "Notifications & Privacy" tab. The following is a description of the different privacy options available:
- Contact Privacy - determines who on Heavy can contact you (e.g. friends, flirts, etc.). The available choices are:
- Anyone (i.e. all members).
- Members marked as friends.
- Members marked as friends and flirts.
- Nobody (no one can contact you).
- Search Privacy - determines how your profile will appear on Heavy searches. The available choices are:
- Hide location, which prevents other people from seeing your geographic location like city, state, country, etc.
- Hide your age, which prevents other people from seeing how old you are.
- Hide from all Heavy searches, which makes you completely invisible to other people and will prevent other members from contacting you, seeing your videos and posting comments, etc.
- Upload Visibility Privacy - determines the default visibility of your video uploads. The available choices are:
- Public (viewable by the world).
- Private (viewable only by you or members marked as friends).
Once you're done making your changes, click on the great big "apply" button to update your privacy settings.
IMPORTANT NOTES:
- You can also change your Contact Privacy settings from the Mail Widget by clicking on the "Preferences" tab.
- Upload Visibility Privacy settings take effect only after they are set. The settings will not be applied to any videos you've previously uploaded, rather, only those videos uploaded after you've changed this setting.
How does Heavy handle privacy for its younger members?
e know there will be some "li'l sumos" sneaking into our site. Heavy is very sensitive to this issue and we've gone to great lengths to protect our younger members, including:
- When creating their account, we automatically set their Contact Privacy to "none" so other members can't contact them first. In fact, younger members can only be contacted by other members if they initiate the contact first.
- When creating their account, we automatically set their Search Privacy to make them completely invisible. This prevents their profiles from coming up in site searches and prevents those of lesser virtue from specifically targeting them.
General Video Questions
What are tags?
Tags are keywords used to make your video, channel or profile appear in searches by other Heavy users. Try to include a mix of broad terms ('comedy,' 'stunt') with specific ones ('Chicago,' 'skateboard'), so that your video, channel or profile will reach its intended audience! The more tags you include, the higher the likelihood it will be found. It is up to you to accurately tag the things you want others to see, but you can change the tags associated with your videos, channels or profile at any time.
NOTE: Tags cannot be changed on videos that you did not upload yourself. Additionally, tags cannot be changed to videos that you merely subscribed to (as opposed to ones of your own creation).
How do I upload a video?
You can upload a video from the "Upload" link at the top of every page or from the Video Widget while "Edit Mode" on your Heavy profile page by clicking on the "upload new video" button. Simply locate the video you want to upload on your computer's hard drive, fill in the required information and click on the "upload" button to start the upload process.
I can't upload a video. Why?
Do not panic, grasshopper.
First, realize that video files are very complex things. There's a ton of different video formats and no official standard. So, we try to support the most common video formats that people are likely to have (as well as some that are less frequently used). Currently, Heavy allows the following video files to be uploaded:
- .3GP (Nokia, NEC, Simmons and Sony-Ericsson mobile devices)
- .AVI (ancient format still used by many digital cameras and camcorders)
- .ASF (daddy of the Windows Media Video format)
- .FLV (Flash Video Player)
- .MOV (QuickTime - all common types are supported, including the new H.264 codec)
- .MP4 (MPEG-4)
- .MPG (MPEG-1 & MPEG-2 - commonly used in DVD's)
- .WMV (Windows Media Video)
That being said, please be aware that certain types of video files will cause more problems than others - specifically:
- .AVI - this format is particularly nasty because of the wide-range of variations that are possible so there will always be a certain percentage of videos uploaded in the .AVI format that won't convert. Hey, that's life.
- .WMV - videos encoded in the newer Windows Media 9 or 10 formats may not convert at this time. Fortunately, .WMV files saved in Windows Media 7 or 8 formats tend to be very common and seem to work just fine.
IMPORTANT NOTES:
- Sometimes a video will upload and convert fine but won't play back with any audio. Again, this is likely due to some weirdness with how it was encoded.
- Videos larger than 50 megabytes in size can't be uploaded to Heavy so check the size of your videos to make sure that you're not exceeding this limit.
- In testing, we've uncovered an issue where sometimes a video will appear to get uploaded but it won't actually convert. Usually, this happens because your "session" or the period that you're logged into Heavy actually expires before your video finishes uploading. When this happens, Heavy basically loses track of who the video belongs to and thus, won't convert. The best way to deal with this issue is to periodically click on the site so that the "session" won't time out.
My video is taking forever to upload! What gives?
How long a particular video takes to upload depends on its size and the speed of your Internet connection. Large videos will take longer to upload than smaller videos. Similarly, fast Internet connections will upload videos quicker than slower ones. Fortunately, we realized this and designed our video upload feature to support background uploads.
Background uploading allows you to upload a video and get real-time feedback of how long it will take to upload while still being able to surf around Heavy. This way, even users with slower Internet connections can have fun while they wait! That's pretty cool, right?
How long does it take for an uploaded video to be viewable?
In most cases, a video should be ready to view within a few minutes of being uploaded. You will be notified by email when you video is ready just in case you go off the site.
The few exceptions are if the video you uploaded is very large or if Heavy is really busy. We're actively looking to deal with the latter issue to ensure that the wait is as short as possible. After all, no one likes to wait, right?
NOTE: A "processing" icon appears in your Video Locker or Channel until the uploaded video is ready to be viewed. This icon will only be visible to you when you're in "Edit Mode." Videos awaiting processing will be invisible to other members browsing your Video Locker or Channels.
How many videos can I upload?
As many as you want! Currently, we don't place any hard limits on the number of videos you can upload. The only restriction is storage space, which you can always check by looking at the "storage gauge" at the top of your Heavy profile page. It works like a thermometer in that the gauge fills up as the storage space allotted to your Heavy account fills up.
In real-world use, we've found that you can upload anywhere from 40-100 videos of various lengths with the current storage allotment. However, this is subject to change as we improve and scale the system.
NOTE: Only one video may be uploaded at a time, and an attempt to upload more than one video simultaneously will result in an error message. However, you may occasionally receive this message erroneously or repeatedly. This indicates there was a snafu uploading the video in question. But, DON'T PANIC! Simply log out of your account, then log back in and try again. Works like a charm.
How long can my videos be?
Right now, we have no length restrictions for any videos that you upload. However, we so limit individual videos to a maximum size of 50 megabytes.
Depending on the quality and format of the source video you're trying to upload, this can amount to as little as :15 or :30 seconds to as long as 7-10 minutes of play time depending on the video's original compression settings, length and physical dimensions.
Why do the videos I upload look grainy?
To ensure that the videos uploaded to Heavy load quickly, we compress them. A side-effect is that sometimes this process results in diminished fidelity in videos.
For the most part, however, the quality of the videos is directly proportional to the quality of the video uploaded to the site. In other words, uploading higher-quality videos will produce better results than uploading lower-quality ones.
NOTE: Virtually all video files are encoded in what are know as "lossy" formats, which remove subtle details from the video file in order to achieve better compression. Because of this, converting a video from one format, say .MPG and then encoding it to another format like .MP4 may reduce its final size but also it's overall quality. In generally, you'll get better results with the videos you upload to Heavy by not converting them into other formats before uploading them.
Again, we're not perfect and like everything else, we'll improve the quality of our videos as time goes by.
HeavySan's sumo pants, however, are in a "flossy" format.
Advanced Video Questions
How do I edit the details associated with my video?
In "Edit Mode" of your Heavy profile page, go to your Video Widget. Next, select your Video Locker (Uploaded or All videos) look for a small button called "details" located under the video you want to change the details of. Click on it and you will see a list of the different attributes your can change for your video, including:
- title
- description
- tags
- categories
- thumbnails
- visibility
Make your changes and click on the "apply" button. Your video's details will then be updated accordingly.
What's a Category?
Categories are specific topics or areas that you can associate the videos you upload to Heavy with.
For example, if you upload a video that's a parody on a famous movie scene or event, you would most likely want to place it in the 'Parodies' Category when you upload it.
Categories exist so that other members can find videos related to a specific topic or theme more easily.
What's the difference between public and private videos?
Public videos are videos that you upload and that can be viewed by all Heavy members. Private videos are only viewable by yourself or members who are marked as your friends.
IMPORTANT NOTES:
- You can change the visibility of your videos (i.e. make them public or private, etc.) at anytime by editing their details.
- You can change the visibility of your Channels as well. Simply choose whether to make a Channel public or private from the 'Edit Channel Details' button within the Video Widget to adjust this feature. As with videos, invisible Channels will not appear to other uses, only to you, their owner.
How do I change the thumbnails of my videos?
In "Edit Mode" of your Heavy profile page, go to your Video Widget. Next, select your Video Locker (Uploaded or All videos) look for a small button called "details" under the video you want to change the thumbnail for. Click on it and you will see a list of five different thumbnails you can choose from. Select the one you want and click on the 'apply' button. Your video will then be updated with the new thumbnail image.
IMPORTANT NOTES:
You can change the thumbnails for uploaded videos that appear in any of your Channels the same way.
Heavy generates 5 thumbnails from your video when it is being processed. These thumbnail images are taken from various points in your video. Once generated, they can't be changed.
There will be a few cases where Heavy can't generate a thumbnail for your video. When this happens, it will usually be assigned a default thumbnail.
What's the Video Locker?
The Video Locker houses all of your uploaded and saved videos. Members' uploaded and saved video are displayed in their Video Locker and can be used as a source for creating your own Video Channels.
NOTE: Unlike Channels (see below), Video Lockers can't have the order of its videos rearranged.
What's the difference between an uploaded and saved video?
Uploaded videos are those videos that you upload to Heavy from either the Video Widget or the Upload Media page. In effect, these are videos that you "own" and are stored along with your other Heavy account information. Because of this, you can change various details such as the thumbnail, title, tag(s), visibility and other information.
Saved videos are videos that someone else uploaded, which you found and saved to your Video Locker. Unlike uploaded videos, you can't make changes to saved videos.
Another important difference is this: uploaded videos can be searched while saved videos can't. This will eventually change, however. This still true?
NOTE: You can delete saved videos from your Video Locker at any time.
What's a Channel?
Channels or Video Channels are a way to organize your videos within your Video Locker. They are basically just play lists of the videos you like and want to share with other Heavy members.
Ever make your own mixed tape or music playlist? Well, Channels are basically the same thing.
How do I create a Channel?
In "Edit Mode" of your Heavy profile page, go to your Video Widget. Next, click on the "create new channel" button and fill in the necessary details.
How do I edit my Channels?
In "Edit Mode" of your Heavy profile page, go to your Video Widget. Next, select the Channel you want to edit.
To edit your Channel's details, which contains the title and description of the Channel, click on the button labeled "edit channel details" at the top of the Video Widget.
To edit the details of a specific video in the selected Channel, locate the video and click on the "details" button.
To delete a video in the selected Channel, locate the video, check the box next to its thumbnail and click on the 'delete selected videos' button at the bottom of the Video Widget.
NOTE: Videos in your Channel will play back in the order that they appear in your Video Widget (left to right). To change the order of videos inside the selected Channel, click on the thumbnail of the video you're interested in and while holding the mouse button down, drag it into its new position. Your Channel will then display the new arrangement of videos.
How do I view a Channel?
Select any Channel that strikes your fancy when visiting another member's profile page. Once you find one that does, click on the "Play Channel" link at the top of the Video Widget. The Video Player will appear and it will play all of the videos in that appear in that Channel.
NOTE: The videos in your Channel will playback sequentially in the order that they appear in your Video Widget.
You can switch between videos by simply clicking on the small thumbnails that appear to the left of the main viewing area. For Channels with many videos, click on the link "see all channel videos" to browse all of the videos available in that Channel.
The same applies to your own Channels.
How do I delete a Channel?
In "Edit Mode" of your Heavy profile page, go to your Video Widget. Next, select the Channel you want to delete and click on the "delete channel" button. Your Channel will then be removed. Poof.
NOTE: Remember, a Channel is just a play list of your favorite Heavy videos so deleting a Channel doesn't actually delete the videos themselves. They will still exist in your Video Locker or the Channel you found them in to live for another day.
How do I make a certain Channel the default one when someone else visits my profile?
In "Edit Mode" of your Heavy profile page, go to your Video Widget. Next, select the Channel you want to edit. Then, click on the "make default channel" button located at the top of the Video Widget. The Channel will then be set so it's the one that everyone sees when they visit your Heavy profile page.
NOTE: You can make your Video Locker your default Channel if you wanted to.
What's a Subscription?
Subscriptions are links to Channels . Subscriptions are like getting free Cable TV! Basically, you find the Channels you like and subscribe to them so you can view them whenever you want. Even cooler is the fact that Subscriptions can change as the source Channel is updated with new videos.
How do I unsubscribe from other members' Channels?
In "Edit Mode" of your Heavy profile page, go to your Video Widget. Under the "Subscription" area of the Video Widget, click on the Channel you want to unsubscribe from and click on the "unsubscribe channel" button. Voila, you're unsubscribed!
How do I view and save videos from other Channels?
Select any Channel that strikes your fancy when visiting another member's Heavy profile page. You can watch a video by clicking on its thumbnail or link, which will launch the Video Player. The Video Player features a button called "save to MyVideos", which when clicked will pop up a menu where you can choose to save the video you're watching to. You can choose to save the video to your Video Locker or to one of your existing Channels.
How do I delete comments made on one of my Channels or videos?
To delete comments posted on one of your Channels, do the following:
In "Edit Mode" of your Heavy profile page, go to your Video Widget. Next, select the Channel with the comment or comments you want to delete. At the top of the Channel there's a button labeled 'channel comments.' Click on it and you will a list of comments made by different members. Select the ones you want to delete and click on the "delete" button.
To delete comments posted about a specific video in one of your Channels or Video Locker, do the following:
In "Edit Mode" of your Heavy profile page, go to your Video Widget. Next, select the Channel or Video Locker where the video of interest is located. Once you find it, click on the "comments" button under its thumbnail. You will then see a list of comments made by different members. Click on it and you will a list of comments made by different members. Select the ones you want to delete and click on the "delete" button.
How do I move videos from subscriptions or my Video Locker into my own Channels?
In "Edit Mode" of your Heavy profile page, go to your Video Widget. Next, click on the thumbnail image of the video(s) you want to copy to the Channel and while holding the mouse button down, drag the thumbnail over the Channel's name. Repeat this until all of the videos you want have been moved to your Channel.
NOTE: The same technique works for subscriptions just as well. Simply, select the subscription and drag the videos you want over to the Channel of your choice.
How do I view a video?
There are two ways to achieve this noble goal:
- From the "Videos" link at the top of the navigation menu (available from any page), you can click on any video that strikes your fancy and watch it.
- From any Heavy member's page, simply click on the videos in their Video Widget to view the video or videos of interest.
How do I delete a video?
Make sure your Heavy profile page is in the "Edit Mode" (the view/edit mode button at the top of the page tells you), and click inside the Video Widget's Video Locker or any your Video Channels to manage your videos. Simply check the box next to the videos you'd like to delete.
IMPORTANT NOTES:
- You can delete videos that appear in either your Video Locker or Channels. Videos deleted from your Channels do not get removed from your Video Locker.
- Once you delete a video from your Video Locker you can't get it back! Also, deleting a video from your Video Locker also deletes it from any Channels it appears in.
- You can't delete videos from your Subscriptions since you don't actually own these videos. Hint: this will become obvious to you since videos from subscribed Channels don't have "details" or "comments" buttons under their thumbnails
I can't find the video I'm searching for. Why?
There could be many reasons for this. First of all, you may be searching for videos using tags (keywords) that are too specific. If that's the case, try using tags that are broader and more generic.
Secondly, depending on what type of video you're looking for, there may not be a video that matches your criteria currently available on the system. It's still very new and it will take a while for members to populate it with different types of videos.
NOTE: Heavy is "smart" enough to search for videos by:
- Tags (full or partial). For ex: 'college rock' or 'rock'
- Video Titles (full or partial). For ex: 'Rock Lobster' or 'Lobster'
Finally, it's possible that the video you're looking for exists on Heavy but has been marked as Private by its owner. Private videos can only be seen by a member's friends or by the owner.
NOTE: You should never be able to find certain types of videos on Heavy, including porn, videos that contain graphic violence, that are racist, etc. If you do, let us know!
Can I send a video to someone who is not a Heavy member?
Yes. While viewing a video, just click on the "share video" link in the menu bar below the viewing area. A pop-up window will appear where you enter the recipient's email address and any comments you have. That person will then receive a link to your video from the email you sent them.
If you like, you can also send a personalized message to the person you are sending your video link to.
In addition to emailing a link, you can also copy the full link of the video and send it to any friends via email or Instant Messenger, etc.
How do I share a video?
There are many ways to do this. Select your favorite!
First, you can go to either 'share it' or 'steal it' in the menu bar at the bottom of the video page. Each has separate options for video sharing potential....
'Share it'
Send to friend - With this selection, you have the option of e-mailing the video, along with a personal message.
Post to del.icio.us - You can post the video to your del.icio.us account, along with a description and tags, either publicly or privately.
Digg it! - This will provide you a new window containing the digg.com sign-in page.
Furl it! - This option will provide you with a pop-up window containing a furl.net sign-in page.
'Steal it'
Embed it - This option will generate HTML code that you may copy and paste into the blog program of your choice, or anywhere that accepts HTML.
Blog it - enabling you to include a video directly into your Blogger, Live Journal, MySpace or Wordpress blog, without messing with HTML. Simply go to the 'blog' selection, select the service you use from the pull-down menu, and enter your password. Enter a quick description for your blog (optional) and you're on your way!
IMPORTANT NOTES:
- You have the option to have videos that play automatically (autoplay) when a page loads or have videos play only when a user clicks on the play button (click to play). The default embed option is set to 'click to play.'
- You can change the size of the Video Player by alerting the values that appear in the width and height parameters of the embed code. The default size is 512 x 500.
How do I place one of my Channels into a web page?
While on another member's Channel (or your own in "View Mode"), click on the "embed channel" link at the bottom of the Video Widget. A small pop-up window will appear with the HTML code for you to copy and paste into your web page.
Heavy Channels should work on any site where HTML entry is accepted.
NOTE: There is a separate function enabling you to include a channel in your Blogger or Wordpress blog. Simply go to the 'blog' selection, select the service you use from the pulldown menu, and enter your password. Enter a quick description for your blog (optional) and you're on your way!
IMPORTANT NOTES:
You have the option to have Channels that play automatically (autoplay) when a page loads or have videos play only when a user clicks on the play button (click to play). The default embed option is set to 'click to play.'
Videos that appear inside embedded Channels play in the same order they appear when displayed in your Video Widget. Videos will appear in clock-wise order inside the Video Player.
You can change the size of the Video Player by alerting the values that appear in the width and height parameters of the embed code. The default size is 512x500.
Copyright Violations and Inappropriate Content
How do I report copyright infringement, member abuse, or offensive content such as pornography?
Click the "Contact Us" link found at the bottom of the page in most areas of the Heavy site (including this one) to email us about the issue.
Next, select your reason for contacting us from the drop-down menu in the subject line, and then try to be as specific as possible in the body of the email. Someone will respond ASAP. Believe it or not, real people receive these emails and answer them.
To report offensive and/or questionable material or potential copyright issues with a video you've seen click on the "Flag Video" link located at the top of the Video Player and select the appropriate category. We'll take it from there.
What is your policy on copyright infringement?
Heavy requires all of its members to affirm that they have permission to use the content that they upload to the site. If we are alerted to content that infringes someone's copyright, the content will be removed and that Heavy member's account may be suspended or even terminated.
How do I know if I'm not following copyright laws?
Click here for our Copyright Tips to learn more about these rules; we know they can be kinda tricky.